Visit the Montague on The Gardens Website HERE
Cost: £23.50 per person
Having had a good experience at The Atheneum, an award winner from the UK tea council, I felt I should try other afternoon tea award winners in London.
Arriving at The Montague, my friend Mandy and I were greeted with a warm welcome and a lovely relaxed atmosphere in the conservatory of the hotel. We were given a menu for afternoon tea and then an amazing assortment of tea caddies with the teas in that you could smell and see to help you choose the tea you wanted. Once chosen, tea was served swiftly in nifty tea pots that had a mechanism to pull once the correct brewing time had been given. We were informed of the correct brewing time by a timer (unfortunately branded by twinings, but I shall forgive this fact...). The tea tasted lovely but it was a shame that I was served a tea I hadn't actually ordered... Rather than taking it away and replacing it with the tea I had ordered, the waitress simply said that I could have my original tea when I had finished the one she had served. Hmmm, not quite what I was expecting...
Anyhow onto the food. Sandwiches were served first, separate to the scones and cakes. I have to say, they weren't particularly special and the salmon was in fact quite salty. Then came the cakes. A BIG disappointment. There was some very random sponge cupcake type 'thing' (it wasn't actually a capcake) that had a bright pink frosting on with desiccated coconut sprinkled on. Not nice. There were mini pastries including what I thought would be a nice chocolate eclair. It was not fresh and appeared to have been defrosted... Oh and jam was from those mini glass jars. Yes, I am a snob but when paying £25, you should expect freshly made preserves.
To complete the afternoon, we were joined by what I can only presume were the marketing/sales team of the hotel who had chosen that time of day to show a large corporate group around the hotel and had chosen the conservatory to spend a good ten minutes talking to their clients about the facilities that were on offer for functions. This completely ruined whatever atmosphere was left and the postive experience we had had at The Montague.
All in all, a very disappointing experience. The website makes it look great. The award that has been won should make it great. Perhaps we went on an off day? One good thing though, their food and beverage manager was keen to put things right and I couldn't fault their service after the event had happened - shame that service and quality wasn't shown duing the afternoon.
Didn't live up to expectations...